OUR STORES

VISIT OUR
STORE IN ERBIL

Palladium® Floral Erbil,

Opposite Majestic Market,

Bakhtiari Road, Gullan St., Erbil

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Help & Support

FREQUENTLY ASKED QUESTIONS

Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!
What is your Delivery Area?

Our shop locally serves the following cities and surrounding areas:

  • Erbil
  • Sulaymaniyah
  • Dohuk
Will I receive the same product that I see in the picture?

Yes, we send the same product that you see in the picture?

How can I pay?

We accept the following payment types: Visa,MasterCard,Discover Network,American Express,ApplePay,PaypalFast,Google Pay,PazeWallet

What if my chosen flowers aren't available?

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

I tried placing an order, but it didn't go through. What can I do?

Oh no! We apologize for the inconvenience. Please make sure you’re using the most recent version of your browser program. If not, you may need to download an update from the software maker’s website. If the problem persists, please call us at (+964) 750-145-9229 and we are more than happy to help you over the phone.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS